During the initial 19 months of operations NEWTOMS completed 12 mission critical projects, since then we have
completed many more, on time and budget, the success criteria has been:
Active Listening to customer needs.
Effective translation of business needs into technical solution design.
Focus on achieving business objectives with optimal technical solution.
Measuring success with customer defined metrics.
Converting technology and services into monetary value to customers.
7×24 work based on agile methodology.
Realistic project planning.
Clear accountability Customer and Vendor from day 1.
We have completed our projects using a combination of onsite/offsite approach in order to avoid productivity an operation disruption and customer’s employee time monopolization whilst having adequate face to face time with key project players.
Majority of our projects are successfully completed in a range of 1.5 to 3.5 months; however, if by nature any of our project require longer time, then we plan it and execute it with “Quick wins” deliveries that allow the project sponsor to benefit from results along the way until project completion.
We always appoint an Strategic Consultant as key advisor due to the specialized nature of the projects we do, he or she typically has more than 10 years of experience involved with complex data collection, mediation or interconnect projects and his/her knowledge and experience encompasses major projects with leading players around the globe.
Our Project Managers are prepared to tackle a fast track-quick result oriented project or a full PMI best practices.
We typically work 7 x 24 because we work with specialist strategically located in different geographies and time zones around the world and we use web-based platforms to document projects, requirements, status progress, attachments, clarifications, etc.
Testing is the foundation of our reputation and customer satisfaction, therefore when we complete the unit test activities in any project, we provide a complete unit test matrix documentation to our customers, and this approach has proven crucial for our customers to conduct proper UAT.
During UAT, we provide handholding support so we can quickly identify and correct any potential issues and also make sure we guide the customer to test all possible angles of the solution being tested.
We use a variety of methods and practices from PMI, Agile SCRUM software development with great success, however, as part of our situation appraisal methodology we always validate our customer preferred practice, methods and tools and discuss the best way to adapt and use that makes more sense for the project.Among the tools we use, we use web-based JIRA-Atlassians for project and issues management.